Automation where it counts.
Four core services, plus custom automation for what’s specific to your practice. Every one of them runs automatically, so your billing works whether or not anyone is watching.
Automated Eligibility & Coordination of Benefits
Every client. Every session. Before it matters.
Caught before sessions ran
Manual eligibility verification scales with headcount. At 5 clinicians it's tolerable. At 25, it's a full-time role, and denials still slip through, because lapsed coverage gets found after the appointment, not before.
- Overnight bulk verification. Every patient on tomorrow’s schedule has fresh coverage before your front desk opens
- Insurance Discovery finds active coverage patients didn’t report, including hidden secondary plans
- Coordination of benefits, telehealth-vs-in-person copays, and mental-health-specific cost shares all resolved automatically
- Results write directly into the patient chart in SimplePractice or Valant, with no second system to check
Credentialing and roster management
Aria handles the paperwork until the panel is yours.
Submitted to all 7 payers
Credentialing doesn't fail because it's hard. It fails because it's administrative. Forms get lost, follow-ups don't happen, no one owns the tracking. Every week a new hire waits on payer approval is a week your practice can't recover.
- Submits applications and tracks every payer response
- Status, expected timelines, and overdue acks in one dashboard
- Pings payers the day they go quiet, not weeks later
- Roster stays current as clinicians come and go
Claim scrubbing
Caught at the source. Not after rejection.
| DOS | CPT | Mod | Dx | Charge | |
|---|---|---|---|---|---|
| 4/22 | 90837 | missing | 1 | 1 | $200 |
| 4/22 | 90834 | 95 | missing | 1 | $150 |
| 4/23 | 90791 | 25 | 1 | 1 | $250 |
| 4/23 | 90837 | 95 | 1 | 1 | $200 |
Most claims fail for preventable reasons: wrong modifier, missing documentation, code mismatch against payer-specific rules. None of these are disputes. All of them are catchable before submission.
- Every claim run against payer-specific rules before submission
- Catches modifier errors, documentation gaps, code mismatches, frequency limits
- Issues queued for fix at the source, not after the denial comes back
- Clean first-pass submissions, not a rework loop
Practice performance reporting
A live view of your practice. Current the moment you open it.
Session mix
392 completed · split by type
Most owners don't have a clear picture of their own operational performance. They know what their biller told them last month.
- Eligibility and Benefits Verification (EBV), credentialing, claims, payments, and team activity in one dashboard
- Days in AR, denial rates, collection ratios, session volume by clinician
- Updates the moment data changes, with no end-of-month wait
- Drift surfaced the day a metric moves
Custom automation
If it’s repetitive, it’s a candidate.
Every group practice has at least one workflow that doesn’t fit a standard tool: payer-specific quirks, multi-location handoffs, EHR-specific tasks, anything reproducible. We’re open to building custom automations on top of Aria for the work that’s specific to how you run your practice. Bring us the workflow eating your team’s time and we’ll scope it on the call.
FAQ
Questions practices ask before a call.
Software that does the work itself. Most billing software reminds humans to do things. Aria does the things: it runs eligibility checks, prepares credentialing applications, and scrubs claims without a person driving each step. You keep visibility through the reporting dashboard.
Neither. Aria works alongside your electronic health record (EHR) system. SimplePractice, TherapyNotes, and Valant are supported today. It takes the repetitive verification and paperwork off your team so your biller can focus on judgment calls like appeals.
Aria verifies each patient’s coverage and coordination of benefits (COB) before the session, not after a claim denies. Coverage problems surface while there is still time to fix them, instead of becoming write-offs weeks later.
The errors that cause first-pass denials: missing or mismatched patient details, coding issues, and payer-specific requirements. Claims go out clean the first time instead of bouncing back and joining a rework pile.
Yes. Aria handles protected health information (PHI) in line with HIPAA, with encryption and strict access controls, and we sign a business associate agreement (BAA). The security page covers the details.
That is what custom automation is for. If a reproducible process is eating your team’s admin hours, bring it to a 15-minute call and we will scope what Aria can take over.
Not sure which services apply to your practice?
Tell us where you’re losing time and revenue. We’ll show you exactly what Aria would automate.
Talk to the teamKeep exploring
Free tools and real data on your practice and your local market.
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