Automation where it counts.
Three core services, plus custom automation for what’s specific to your practice. Every one of them runs automatically, so your billing works whether or not anyone is watching.
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Practice performance reporting
Your numbers, fresh every morning.
Session mix
392 completed · split by type
Sessions, collections, and notes compliance by clinician, and denial trends for the practice, pulled nightly from your EHR into one dashboard.
How it works
- Eligibility and Benefits Verification (EBV), claims, payments, and team activity in one dashboard
- Session volume by clinician, plus days in AR, denial rates, and collection ratios
- Drift surfaced the day a metric moves, not at month-end
- Works with your EHR. Nothing to migrate, nothing to re-enter
Automated Eligibility & Coordination of Benefits
Every client. Every session. Before it matters.
Caught before sessions ran
A national clearinghouse check covers most payers in seconds; for payers that keep detail locked in provider portals, such as Molina Healthcare, Coordinated Care, and Premera Blue Cross, Aria logs in and reads it directly, including secondary coverage that Molina's portal holds and a standard check won't surface. It pulls the mental-health copay, not the office-visit rate, and flags anything ambiguous for your team to confirm instead of guessing.
Manual cost: CAQH 2023 Index, eligibility and benefit verification, behavioral-health provider average ($14.32, typically by phone).
How it works
- Overnight bulk verification. Every patient on tomorrow’s schedule has fresh coverage before your front desk opens
- Insurance Discovery finds active coverage patients didn’t report, including hidden secondary plans
- Coordination of benefits, telehealth-vs-in-person copays, and mental-health-specific cost shares all resolved automatically
- Results write directly into the patient chart in SimplePractice or Valant, with no second system to check
Claim scrubbing
Caught at the source. Not after rejection.
| DOS | CPT | Mod | Dx | Charge | |
|---|---|---|---|---|---|
| 4/22 | 90837 | missing | 1 | 1 | $200 |
| 4/22 | 90834 | 95 | missing | 1 | $150 |
| 4/23 | 90791 | 25 | 1 | 1 | $250 |
| 4/23 | 90837 | 95 | 1 | 1 | $200 |
Every claim is checked against payer-specific rules before it goes out, so errors get fixed at the source instead of coming back as denials. Catch one recurring mistake today and you prevent the denial batch it would have become next month.
How it works
- Every claim run against payer-specific rules before submission
- Catches modifier errors, documentation gaps, code mismatches, frequency limits
- Issues queued for fix at the source, not after the denial comes back
- Clean first-pass submissions, not a rework loop
Custom automation
If it’s repetitive, it’s a candidate.
Every group practice has at least one workflow that doesn’t fit a standard tool: payer-specific quirks, multi-location handoffs, EHR-specific tasks, anything reproducible. We’re open to building custom automations on top of Aria for the work that’s specific to how you run your practice. Bring us the workflow eating your team’s time and we’ll scope it on the call.
Questions practices ask before a call.
- Software that does the work itself. Most billing software reminds humans to do things. Aria does the things: it runs eligibility checks and scrubs claims without a person driving each step. You keep visibility through the reporting dashboard.
- Neither. Aria works alongside your EHR. SimplePractice, TherapyNotes, and Valant are supported today. It takes the repetitive verification and paperwork off your team so your biller can focus on judgment calls like appeals.
- Aria verifies each patient’s coverage and coordination of benefits (COB) before the session, not after a claim denies. Coverage problems surface while there is still time to fix them, instead of becoming write-offs weeks later.
- The errors that cause first-pass denials: missing or mismatched patient details, coding issues, and payer-specific requirements. Claims go out clean the first time instead of bouncing back and joining a rework pile.
- Yes. Aria handles protected health information (PHI) in line with HIPAA, with encryption and strict access controls, and we sign a business associate agreement (BAA). The security section on our Technology page covers the details.
- That is what custom automation is for. If a reproducible process is eating your team’s admin hours, bring it to a 15-minute call and we will scope what Aria can take over.
Not sure which services apply to your practice?
Tell us where you’re losing time and revenue. We’ll show you exactly what Aria would automate.
Talk to the teamKeep exploring
Free tools and real data on your practice and your local market.
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