
Behind the Scenes: Understanding Payer Relationships & Client Coverage
Thursday, May 29, 2025 @ 12:00PM - 12:45PM PT
Online - Zoom
Free
About this event
Attendees will learn the essentials of how insurance impacts your practice in this focused, practical session for mental health providers.
What We'll Cover:
- Credentialing vs. Contracting: What each means and how they affect your network status
- In-Network vs. Out-of-Network: Key differences in reimbursement, autonomy, and access
- Verifying Benefits: What to check before seeing a client to avoid unpaid sessions
This webinar aims to give you a practical foundation for working with insurance more effectively and sustainably.
Speakers

Michelle Arendas, VP of Customer Success
Michelle is a revenue cycle expert with over 20 years in healthcare administration. She has owned and operated 3 medical billing companies and has held leadership roles at Outbound AI, Tebra, and Coronis Health, specializing in billing operations and customer success for mental health providers.
